The Perfect Consultation
From the first conversation to a personalised SkalpD prescription.
Learn how to lead a thorough consultation, understand your client’s needs and turn what you discover into a considered scalp prosthesis specification.
A focused online course for hair loss professionals who want to ask better questions, make clearer choices and set realistic expectations before ordering.
£9.99
A great fitting starts before the system arrives
The consultation is where you begin to understand the person, their scalp, their lifestyle and what they hope to achieve.
It’s also where important decisions take shape: whether the service is suitable, which base to consider, how to specify the hair and what maintenance the client can commit to.
This course helps you give that conversation the attention and structure it deserves.
What is a SkalpD prescription?
It’s your personalised plan for the system and service you recommend, based on the information gathered during consultation. Here, “prescription” means a professional system specification and care plan.
Rather than choosing the same piece for everyone, you learn to explain why particular base, hair, colour and density choices may be appropriate for an individual client.
What you’ll learn
Understand the person in your chair
Build rapport, explore the client’s concerns and goals, and ask about their daily routine, styling preferences and experience of hair replacement.
Assess suitability before moving forward
Consider scalp condition, relevant history, sensitivities and the checks needed before fitting. Recognise when further information or advice is needed rather than rushing into an order.
Choose a base for a reason
Explore original-style scalp-replica and Hybrid base structures, thickness choices and the considerations that help you decide which option to discuss with your client.
Build a complete specification
Bring together size and shape, base construction and colour, hair type, length, texture, density, colour blend, parting and crown choices. Understand the role of measurements, templates or casts in communicating the order.
Set expectations clearly
Discuss appearance, maintenance, homecare, budget and the practical commitment involved. Explain that wear and longevity can vary, so the client understands the service before committing.
Document the decisions
Record the consultation, the specification and the reasoning behind your recommendation. Make the agreed service, costs, ordering steps and payment arrangements clear.
Think like a specialist
Learn to connect what the client tells you with the choices you make, and use consultation information to support later troubleshooting and review.
Why this course is valuable
The aim is thoughtful decision-making: knowing what to ask, what to document and why you are recommending a particular approach.
Learn from Ashleigh’s experience
The SkalpD Prescription Method brings together my hands-on experience, lessons from working through system challenges and the understanding I have developed through visiting manufacturers.
I teach the thinking behind the choices, so you can build your own professional judgement.
The perfct consultation
Start with a clearer consultation
Understand your client. Explain your choices. Create a personalised plan.
Want ongoing help putting it into practice?
Beyond the System gives hair loss professionals a place to ask questions, join monthly calls and access my guidance alongside shared industry learning.
Membership is £27 per month and is available separately.